Monterey Bay GI Consultants Medical Group Inc.
Monterey Bay Endoscopy Center LLC
- Office Locations and Map
- Office Hours
- Monterey Bay Endoscopy Center
- Insurance Acceptance
- Financial Policies
Office Locations and Hours
|MONTEREY OFFICE||SALINAS OFFICE||ENDOSCOPY CENTER|
|Monterey Bay GI Consultants||Monterey Bay GI Consultants||Monterey Bay Endoscopy Center|
|23 Upper Ragsdale Drive||601 E. Romie Lane||23 Upper Ragsdale Drive|
|Suite 200 (Upstairs)||Sutie 1||Suite 100 (Downstairs)|
|Monterey, CA 93940||Salinas, CA 93901||Monterey, CA 93940|
|Phone: (831) 375-3577||Phone: (831) 375-3577||Phone: (831) 375-3577|
|Fax: (831) 375-1478||Fax: (831) 375-1478|
|Hours: Monday - Friday||Hours: Monday - Friday||Hours: Monday - Friday|
|08:30 AM - 05:00 PM||08:30 AM - 05:00 PM||06:30 AM - 03:00 PM|
|Closed Saturday and Sunday||Closed Saturday and Sunday||Closed Saturday and Sunday|
Print a Map or for door to door direction, please go to the bottom of the 'For Patients' page.
*If you are experiencing a medical emergency, please dial 911 or go to your nearest hospital.
To request an appointment, please call our office at (831) 375-3577 and press 0.
If, for any reason you cannot keep a scheduled appointment, or will be delayed, please call us as soon as possible. A charge will be made for not appearing to or late cancelling a scheduled appointment.
All Office Visits, Consultations, and tests: A fee will be charged for each no show or late cancellation, if notice is given in less than 24 hrs of your scheduled appointment date/time.
All Procedures: A fee will be charged for each no show or late cancellation, if notice is given in less than 48 hrs of your scheduled procedure date
Monterey Bay Endoscopy Center
Our procedures are performed in the Monterey Bay Endoscopy Center or in a hospital if needed. The Monterey Bay Endoscopy Center LLC is a Medicare Certified Ambulatory Surgery Center with four procedure rooms and with state-of-the-art equipment. Our gastroenterologists perform colonoscopies and esophagogastroduodenoscopy (EGD) or upper endoscopies. What sets us apart in the field of gastroenterology are our expertly trained and experienced physcians and staff and the variety of procedures they can perform. In the endoscopy center our registered nurses and endoscopy technicians will put you at ease with their attention to every detail and expert care.
Insurance and Billing
PLEASE CONTACT YOUR INSURANCE PLAN TO SEE IF OUR DOCTORS ARE CONTRACTED.
Qualifications for insurance coverage may differ due to the uniqueness of each procedure. We are happy to file insurance for reimbursement of your services.
Our providers are contracted with:
- Aetna PPO
- Anthem Blue Cross PPO
- Anthem Blue Cross PPO Covered California Pathways Exchange Plans
- Aspire Medicare Advantage Plan
- Blue Shield PPO
- Central Coast Alliance for Health (CCAH) (Medi-cal in Monterey County) - Referral Authorization Required for Appointment
- Cigna (As of 01/01/2018)
- Coastal TPA
- Community Health Plan
- Coventry/First Health PPO
- Multiplan PPO
- Pinnacles/Western Growers
- Triwest - Referral Authorization Required for Appointment
- United Health Care
- United Health Care Medicare Advantage Plan
It is the policy of this office to collect full payment, deductibles and co-payments at the time of service.
Physician and facility charges will be billed to you unless insurance information is provided to our office before the time of service.
PAYMENTS FOR PROCEDURES
If you are scheduled to have a procedure(s), our billing office can provide you with the best estimate of charges, however, due to the nature of and until the procedure(s) are performed, it is not possible to quote the exact amount. Our billing office will call your insurance company to obtain authorization, if required, and an estimate of the portion that is your financial responsibility. Pre-authorization is not a guarantee of payment.
You are responsible to contact your insurance prior to services to determine if an authorization is requested. Failure to obtain authorization will result in you being responsible for the services provided. As a courtesy to our patients, we will bill your primary and secondary insurance carriers. We do not guarantee that your insurance will cover our services. It is your responsibility to keep our office updated with your most current insurance information and to verify that you have coverage for services provided by our office. We are contracted providers for most insurance carriers. We recommend that you verify this information prior to being seen in our office.
An itemized statement will be sent to you after your insurance has processed your claim for services. If your insurance has not processed your claim within 45 days, we reserve the right to bill you for the full balance.
WHAT ARE MY OPTIONS IF I DO NOT HAVE INSURANCE
Full payment is due at time of service. If you do not have insurance and cannot pay your balance in full, a patient account representative is available to discuss payment options and/or assist you with a payment plan. You can reach a representative as 831-375-3577, Option #5.
RETURNED CHECKS POLICY / NON-PAYMENT OF SERVICES
Checks returned to our office for insufficient funds are subject to a $25 service charge. Every effort will be made to work with our patients on an affordable and reasonable payment plan; however, we reserve the right to send an account with a balance over 90 days old to an outside collection agency. If it becomes necessary to send an account to collection, the patient may be discharged from the practice.
CANCELLATION AND MISSED APPOINTMENT POLICY
"No-Shows" and "Late Cancellations" cause problems that go beyond a financial impact on our practice. When an appointment is missed, that available time is lost for another patient.
Office Visits: $50 fee will be charged for each no-show or late cancellation, if notice is given less than 24 business hours
Procedures: $200 fee will be charged for each no-show or late cancellation, if notice is given less than 48 business hours
Business hours are: Monday- Friday, between 8:30 am and 5:00 pm, except holidays.