Monterey Bay GI Consultants Medical Group Inc./Monterey Bay Endoscopy Center LLC
This page provides you with practical information about our practice. It includes descriptions of our office location, including a map and directions, hours, appointment scheduling, insurance acceptance and billing policies.
Monterey Bay GI Consultants Monterey Bay GI Consultants
23 Upper Ragsdale Drive 601 E. Romie Lane, Suite # 1
Monterey, CA 93940 Salinas, CA 93901
(831) 375-3577 (831) 375-3577
|Monday:||08:30 AM - 05:00 PM|
|Tuesday:||08:30 AM - 05:00 PM|
|Wednesday:||08:30 AM - 05:00 PM|
|Thursday:||08:30 AM - 05:00 PM|
|Friday:||08:30 AM - 05:00 PM|
We know you have many choices when choosing a Gastroenterologist so we have made requesting an appointment a simple and convenient process via our Web site. If, for any reason you cannot keep a scheduled appointment, or will be delayed, please call us as soon as possible. A charge will be made for not appearing for a scheduled appointment; an office appointment not cancelled within 24 hours or a procedure not cancelled within 48 hours.
Insurance and Billing
PLEASE CONTACT YOUR INSURANCE PLAN TO SEE IF OUR DOCTORS ARE CONTRACTED. Qualifications for insurance coverage may differ due to the uniqueness of each procedure. We are happy to file insurance for reimbursement of your services.
Our Providers are contracted with:
- Aspire Medicare Advantage Plan
- Anthem Blue Cross PPO
- Blue Shield PPO
- Coventry/First Health PPO
- Aetna PPO
- Multiplan PPO
- Coastal TPA
- Pinnacles/Western Growers
- Community Health Plan
- Central Coast Alliance for Health (CCAH)(Medi-Cal in Monterey County)
- United Health Care
If you are scheduled to have a procedure, our billing office can provide you with the best estimate of charges, however, due to the nature of and until the procedure(s) are performed, it is not possible to quote the exact amount. Our Billing office will call your insurance company to obtain authorization, if required, and an estimate of the portion that is your financial responsibility. Pre-authorization is not a guarantee of payment. A Patient Accounts Representative will contact you by mail to inform you of your estimated portion, which is due prior to your procedure. If you cannot pay your portion in full, the account representative can discuss payment options and/or assist you with a payment plan.
As a courtesy to our patients, we will bill your primary and secondary insurance carriers. We do not guarantee that your insurance will cover our services. It is your responsibility to keep our office updated with your most current insurance information and to verify that you have coverage for services provided by our office. We are contracted providers for many insurance carriers. We recommend that you verify this information with your insurance plan prior to being seen in our office.
An itemized statement will be sent to you after your insurance has processed your claim for services. If your insurance has not processed your claim within 45 days, we reserve the right to bill you for the full balance.
What are my options if I do not have insurance?
Full payment is due at time of service. If you do not have insurance and cannot pay your balance in full, a patient account representative is available to discuss payment options and/or assist you with a payment plan. You can reach a representative at 375-3577 option #5.
Returned Checks Policy/Non-payment of services:
Checks returned to our office for insufficient funds are subject to a $25 service charge. Every effort will be made to work with our patients on an affordable and reasonable payment plan; however, we reserve the right to send an account with a balance over 90 days old to an outside collection agency. If it becomes necessary to send an account to collection, your account will be reported to credit reporting agencies and the patient may be discharged from the practice.
Facilities and Equipment
Our procedures are performed in the Monterey Bay Endoscopy Center or in a hospital if needed. The Monterey Bay Endoscopy Center LLC is a Medicare Certified Ambulatory Surgery Center with four procedures rooms and with state-of-the-art equipment. Our gastroenterologists perform colonoscopies and esophogastroduodenoscopy (EGD) or upper endoscopies. What sets us apart in the field of gastroenterology are our expertly trained and experienced physicians and staff and the variety of procedures they can perform. In the endoscopy center our registered nurses and endoscopy technicians will put you at ease with their attention to every detail and expert care.